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Based on 311 reviews from

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★★★★★

Eddie is the best! We've had him out twice in the last couple of moths. He knows what he's doing, thoroughly explains what's going on, and double checks...

Jenny Yee

★★★★★

Sal helped my family and I replace our kitchen faucet. He was professional, responsive, and friendly. I would recommend using him and Thumbs Up Rooter And...

Duncan C.

★★★★★

Amazing communication and timeliness. Great price. Staff are courteous and good at what they do. I'll use them again!

Juan Diaz

★★★★★

🔥 Plumbing Disaster Turned into a Masterpiece – Sal Is a BEAST!⭐️⭐️⭐️⭐️⭐️This job was no joke — the pipe was exploding like a fire hydrant (yep, that's me in the pic holding it back with water blasting everywhere). Sal showed up like a total pro, on his own time, fully ready with tools and parts thanks to texting beforehand.He replaced a corroded outdoor faucet, assessed the damage fast, and turned what looked like a horror show into clean, professional work — just look at the before and after! PVC sealed, no leaks, everything tight.✅ Fast response✅ Fair price✅ Elite-level communication✅ Real-deal craftsmanshipIf you're dealing with a plumbing nightmare, stop scrolling and CALL SAL. This guy doesn’t just fix plumbing — he rescues homes.

Janny L.

★★★★★

thank you Thumbs Up. You have truly served well to own this business name. Eddie came before the appointment time, communicated well with his plan to solve...

Bridget Jaques

★★★★★

Eddie was great, he was able to come out same day and fix our running toilet (needed two separate parts to be replaced and he had them both on hand). We’ll definitely use this company again!

J K

★★★★★

Great experience with Sal - stopped on his way home since his other staff were already on calls. Good communication - including texting with pics before he arrived so he could arrive ready. In no time he fixed a corroded outdoor faucet that was spouting water.Very reasonable prices and excellent service. Glad I found him.

Maile Smith

★★★★★

We had a great experience with Thumbs Up! They were responsive and able to get us an appointment quickly. Eddie was a dream to work with. He was very communicative about the repair plan and potential issues that could arise and, once finished, walked me through the job so I understood the original issue and what to do to prevent it from happening in the future. Highly recommend!

Vince

★★★★★

Sal is great. I needed a new outdoor spigot and a PRV. Very responsive when I reached out to him. We nailed things down over text (which I appreciate). Friendly, professional, not pushy or sales-y, just wants to do a good job and reasonably priced. All that together beat out the others I reached out to.On the job it was the same. There was a bit of a snag where replacing the spigot wasn't quite as straightforward as it should have been but only due to my old house. Sal kept it cool, spent the time to figure out the right solution and got it all done.I'll definitely be calling on him again.

Vince R.

★★★★★

Sal is great. I needed a new outdoor spigot and a PRV. Very responsive when I reached out to him. We nailed things down over text (which I appreciate)....

John C.

★★★★★

We had a corroded P trap under our kitchen sink that developed during the day and it was large enough to make the sink unusable. I needed a reputable and...

caroline jones

★★★★★

Sal, you’re my hero! Thumbs Up saved my laundry room and house from serious serious flooding. Friday around 5:30 PM, the water line to my water heater just exploded, like out of a movie, water spraying everywhere, ceiling, walls, floors, you name it. I couldnt turn the water off because the shut off valve was rusted open so I resorted to running buckets to the sink when I called Thumbs Up. Sal showed up in 15 minutes, parts in hand, stopped the leak, figured out where it was coming from, and installed all new parts, including a shut-off valve that actually works. Tonight could have been so bad, but it wasn't. THANK YOU!! 🙌

Amy Blasenheim

★★★★★

Eddie was on time to repair my bathroom toilet that had a leak.As he was working he explained clearly to me what the cause of the problem was while he also explained what exactly he was doing to fix the problem. He installed new parts inside the toilet tank, installed a state of the art shut-off valve, making sure there were no leaks! Eddie also showed me how to flush for a short #1 flush and a longer #2 flush!The cost was quite reasonable considering all the work that was done. I would definitely recommend this company to anyone who needs a super professional plumbing job done by a super professional plumber!

Tesa De Jesús

★★★★★

Excellent service from thumbs up Rooter and plumbing, Sal explained in detail what was going to be done in addition to other options and also they came very quickly. What impressed me was the respect ,honesty and consideration for the elderly. Bless you.🙏

Emilio C.

★★★★★

Had the garbage disposal go out. They gave me an estimate over the phone based on pictures I had texted to them and they came out same day to get it...

Patricia G.

★★★★★

My shower faucet broke I called Thumbs Up, Sal was very professional and and courteous. He took the time out to go find my part which was outdated. I...

Darren K.

★★★★★

Rarely write a review but this service is outstanding.Very accommodating to schedule and Eddie is a fantastic plumber. This is definitely our go-to...

Maria C.

★★★★★

Outstanding service! The handyman was punctual, professional, and did an excellent job on all the repairs. Everything was completed quickly and to...

Dave P.

★★★★★

I had a great experience working with Thumbs Up and the plumber they sent, Eddie. I reached out because my garbage disposal needed to be replaced. They...

Janice B.

★★★★★

My experience with Tumbs Up was beyond my expectactions. The team showed on time, kept me informed, and worked effiently with work that included using...

Vin R.

★★★★★

Sal is a nice guy, it is bit rare to find nice and friendly plumbers. From the time he gave me an estimate through the job completion. It has been a...

Marta E.

★★★★★

Highly knowledgeable. I highly recommend this company. Let's support our local businesses. Thank you Eddie.

Lori H.

★★★★★

Sal was a pleasure to work with and he was extremely professional in his work and follow up. I would highly recommend his services

Sarah O.

★★★★★

We are thrilled. We had a significant plumbing issue involving sewer lines. We didn't even understand how significant the issue was until Thumbs Up up came...

Leland T.

★★★★★

Eddie service was exceptional! Highly recommend. On time and responsible. Have the job done quickly

Logan Kelley

★★★★★

Sal and Edgar rough plumbed a whole new bathroom in my garage, as well as installed a tub in our main bathroom. Clean and organized work. On time and good communication. Definitely recommend.

Daniel H.

★★★★★

Eddie from Thumbs Up Rooter saved the day! Our old house features an awkwardly under-sized kitchen drain line, which is prone to getting blocked every few...

Sara J.

★★★★★

Edgar was great. Proactive communicative worked with me on the solution. I will definitely call these guys back the next time I need anything.

Frances K.

★★★★★

The service was excellent. I was provided an estimate when I scheduled the appointment over the phone. Eddie arrived promptly and took care of our clogged...

Tim C.

★★★★★

I had a positive experience working with Sal. We worked with him to get our sump pump replaced and the sump pit cleaned out, in preparation for the rainy...

Janet M.

★★★★★

This was the first time I used Thumbs Up. Great service! Eddie was my plumber and I really appreciated how he worked with me. I am so happy I called them....

Shawn

★★★★★

Five stars they get the job done! The are prompt and honest plumbers. I have been using them for years now.

Jeff Key

★★★★★

Sal and his crew at Thumbs Up Plumbing and Rooting did a wonderful job on my sewer lateral replacement. Sal came to my house for a free estimate, assessed the situation, and gave me a fair price for the job. He handled all the permits with the City of Oakland and EBMUD. On the day of the job his crew arrived in the morning with all the equipment and parts they needed to complete the job. They were professional, efficient and got the job done in one day. When the EBMUD inspector came to inspect the job, he said that he knew if Thumbs did the job, it would be done right and would have no trouble passing the inspection. If you need a plumbing job, Sal and his crew are the team to call.

Christopher C. M.

★★★★★

great service. Sal and team visited our property a number of times until our plumbing issue was solved. very friendly and knowledg staff.

Kalana Maki

★★★★★

Big thank you to the guys at thumbs up plumbing!!! I work a lot and am very grateful to be able to get my quote/appointment over the phone. Other plumbers insisted on seeing it in person but with thumbs up plumbing I sent a picture and answered a few questions and that was that. I was looking for someone to fix a diverter for three handle shower, water was not flowing properly.The plumber Eddie was very chill and down to earth, I have a lot going on at my house (dogs, cats, people coming and going). I forgot to tell my upstairs neighbors we had to shut the water off and he offered to tell them for me 😆 though it ended up not being an issue because he finished the job in a bit over an hour. My shower is now working! And also the drain in the tub that was draining slowly is working better too, not sure why (a different company told me 400 for the drain !) but I'm not complaining.Thank you again to Eddie and thumbs up plumbing for looking out for me and getting the job done

Tia B.

★★★★★

Today was the 3rd time I have called on Thumbs Up over the past few years and I always highly recommend them.Eddie, Edgar, and Sal have all been great...

Matt G.

★☆☆☆☆

I had Thumbs Up come by as my toilet has been leaking from its base when being flushed. It's causing water to pool and leak into my crawl space. I cannot...

sascha weiss

★★★★★

Sal at Thumbs Up Rooter is the best plumber I've worked with in the East Bay and will be our plumber from now on.Sal got us a (fair) quote quickly, was accommodating of our schedule when planing the work, finished the job quickly, cleared up thoroughly and didn't increase the charge when he found more that needed repair than original planned for. I can't recommend Sal highly enough.originally

Morena J.

★★★★★

Sal was a pleasure to work with from start to end. Fair prices & he was willing to work directly with our tenant for scheduling & access to the unit taking...

Francis Bato

★★★★★

Thumbs Up Rooter and Plumbing, with special thanks to Gabe, truly exceeded my expectations with their stellar service! I needed a seismic shutoff valve and sediment trap installed promptly, and they delivered flawlessly.From start to finish, Gabe's communication was top-notch. He kept me informed every step of the way, ensuring I knew what to expect. The installation itself was done with remarkable efficiency, and they even completed it ahead of schedule!I was impressed by Gabe's professionalism and attention to detail. Not only did they install the necessary equipment, but Gabe also took the time to explain its functionality and maintenance requirements.Overall, I highly recommend Thumbs Up Rooter and Plumbing, especially with Gabe on the team, for anyone in need of plumbing services. Their expertise, timeliness, and clear communication make them stand out from the rest. Five stars all the way!

Francis B.

★★★★★

Thumbs Up Rooter and Plumbing, with special thanks to Gabe, truly exceeded my expectations with their stellar service! I needed a seismic shutoff valve and...

AD T.

★★★★★

I love this company. Sal is very responsive with phone calls and texts. They've come in with middle bids that are affordable. Their work is very good. The...

denise trahan

★★★★★

Texted a few different plumbers based on Nextdoor Favorites. Sal was the second to respond and asked good, specific questions. Requested pics and provided a quote. We made a date for one of his crew to do the repairs. Was an time with exact replacement parts and got the job done. Will look no more, these folks are great!

Peter Gaudette

★★★★★

Excellent team and work at a fair price, very good communications, outstanding overall! Of 5 stars I rate them 7 :-)

Kelly K.

★★★★★

Sal was very responsive, reliable, and gave me really competitive pricing. I've now used him twice and would HIGHLY recommend him and his team! He is now...

Carter A.

★★★★★

Problem solved in no time. Our kitchen sink drain needed to be completely re-built and Gabe did it in about an hour. Super friendly and proffesional.

Ben F.

★★★★★

The water heater at our rental unit failed over the weekend and we began the search for replacement. Our unit is unique in that it also provides power for...

Daniel Korn

★★★★★

Hands down the best plumbers we've worked with in the East Bay. Creative, responsive, respectful and so easy to work with. We had a sewer line collapse under a concrete deck and Sal and his team were the only ones to come up with a solution--not only to solve it, but also to make it even better without trenching our entire yard. Pricing was very fair and reasonable and I can't recommend them highly enough.

Gabrielle Chwalik

★★★★★

I needed help connecting a portable washing machine to my sink. I called a few plumbers, and of the few I called, Sal was the down to earth and approachable. He was also very honest and up front. He worked with me to see if it was a job he could take, and while he ultimately didn't, the experience was excellent and I would highly recommend working with him.

Chris Robinson

★★★★★

I called Thumbs Up Plumbers Wednesday afternoon with a clogged drain. They schedule me for Friday morning. Eddie diagnosed the issue. He also discussed how he intended to clear the drain, including a 15-minute test running water through the system to ensure all was resolved once the drain was cleared. About 1 hour later, the job was completed, and they were on their way; Eddie at Thumbs Up saved the day with his expert service. Chris R

Scott Kobayashi

★★★★★

I brought on Sal to help with the sewer lateral compliance on my home. Sal's initial estimate was very competitive compared to two other bids I received, and in the end he got it done for even less thanks to the work being not as involved as originally thought. He passed along the savings to me ($2K). That is integrity and on top of that he was super responsive and coordinated with the city and EMBUD on the inspections and certificate. A+++ all the way on Thumbs Up Rooter. Will call them again anytime I need plumbing or sewer work.

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